Support Center

We're Here to Help

Get help with setup, commands, bugs, or feature requests. Our support team is active in the Discord server.

Support Server

Join our Discord for real-time help from staff and the community.

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Direct Contact

Reach the bot owner directly on Discord for urgent issues.

zx.fy on Discord

Bug Reports

Found a bug? Report it in our support server bug-report channel.

Report a Bug

Feature Requests

Have an idea to improve the bot? We love hearing from the community.

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FAQ

Frequently Asked Questions

Quick answers to the most common questions about the bot.

Click the 'Invite Bot' button at the top of this page. You'll be redirected to Discord's authorization page. Select your server and grant the required permissions, then the bot will appear in your server.

The default prefix is ; (semicolon). You can change it using the ;prefix set <new prefix> command. You can also mention the bot to see the current prefix at any time.

Use the ;antinuke enable command. The bot must have Administrator permissions to function correctly. You can then configure the whitelist with ;whitelist add to grant trusted users specific permissions.

Make sure the bot has Connect and Speak permissions in your voice channel. Join a voice channel first, then use ;play <song name or URL>. Music requires the Lavalink backend to be online.

Contact the bot owner zx.fy on Discord or join the support server to inquire about premium plans. Premium is available for both individual users and entire servers.

Check that: 1) The bot is online, 2) The bot has permissions to read and send messages in that channel, 3) The channel or your user account hasn't been set to ignored via the ;ignore command, and 4) You haven't been blacklisted.

Use ;greet setup to configure your welcome messages. You can set custom messages for joins, leaves and boosts with variables like {user} and {server}.

Yes! P H E O N ! X v2 supports both prefix-based commands and Discord slash commands (/). All commands are available in both formats.

Join the support server at discord.gg/kucUZQpuhJ and use the bug report channel. Provide as much detail as possible including the command used, expected behavior, and what actually happened.

No, P H E O N ! X v2 is a private, closed-source project. The codebase is not publicly available.

Still Need Help?

Our support team is available in the Discord server. We typically respond within a few hours.

Join Support Server